Reporting a Claim?
DURING BUSINESS HOURS: Call 519-655-2011 or 1-800-263-9987
EMERGENCY AFTER HOURS CLAIMS SERVICE: Call 519-655-2011 or toll free at 1-800-263-9987*.
*Wait for the voice prompt and PRESS 1. You will immediately be connected with Claims Pro. They will assist you with your claim.
South Easthope Mutual Claim representatives are here to guide you through the claims process. We want to help make an unfortunate experience as positive as possible. You’ll receive confidential, courteous and prompt service to get you back in business as quickly as possible.
Report Your Claim Online
Auto Accident Worksheet for your Glovebox
Print this worksheet and keep it in your glovebox. Fill out the information on the other driver if you are in an accident.
“During the Christmas Day fire and ever since, South Easthope has been truly outstanding. Our claims representative was out and met with us immediately. He couldn’t have been more co-operative, accommodating, friendly and professional. Our every need was looked after without question.”
—Dave Elston, London, ON, Member Since 1995
In the Event of Loss
If you experience loss, here are some helpful tips from South Easthope Mutual to prevent further damage and keep you safe.
Loss Prevention
Losses cost; time, money and increased stress. Preventing them in the first place is a key goal of the South Easthope Mutual Insurance loss prevention team. They analyze and identify potential risks on your property and work with you and your agent or broker to prevent future losses, whether insured or not. When we all work together preventing losses, we all win.
We are dedicated to educating about loss prevention, keeping you and your assets safe. If you have questions about loss prevention and what is covered on your insurance policy, talk to your South Easthope Mutual Insurance agent or broker. They are here to help you.
Claims Terminology
We know insurance and claims terminology can be confusing. If you have any further questions, contact your South Easthope Mutual Insurance agent or broker. Click here for a full glossary of insurance terms from the Insurance Bureau of Canada.